About us
The Irish Tea Company is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Complete secure order' and you will be asked for a few details that we need to be able to complete the order.

Payments are made through PayPal or Stall Pickup.

Shipping And Handling

Delivery/Shipping costs depend on the weight of the order. However, as an introductionary offer we charge until the end of 2011 only € 7.00 for every order within Ireland.

Delivery Schedule
You will normally have your order within 3 business days.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
No VAT is charged on tea, VAT at 21% is charged on tea accessories.

Credit Card Security
The Irish Tea Company does not process your payment directly, we get PayPal to process the fiancial transaction for us. This ensures your payment is handled in a safe professional manner. The Irish Tea Company have at no stage acces to your credit card details. Please check for further details.

We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee.

Reaching Us

The Irish Tea Company
Crystal Palace
Co. Roscommon

Privacy Policy
The Irish Tea Company do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping basket, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy
On receipt of your order please check the packaging and contents carefully. Please keep any original packaging that the products are supplied in, in case you need to return the product. If you have any problems with your delivery or goods you must notify us within 7 working days of receiving your order.

Selling Online
With WebMart