Ordering & Conditions

 


General Introduction - The easiest and most convenient way to purchase the products is through our secure website. If you do not wish to order on the web site, you may also order by e-mail or phone.
Each product has a description and a picture. The navigation of this site is straight-forward. However, if you want to go back to the previous page use your browsers "Back" button or the "Home" Button.

How to Purchase
- Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Complete secure order' and you will be asked for a few details that we need to be able to complete the order. The order is then sent through a secure server. A confirmation mail will automatically be issued (products, quantities and cost). For any questions regarding your purchase please use the following e-mail address: info@theirishteacompany.ie.

Payment - Payment can be made by:
- PayPal
- Stall Pickup:
Pickup at our stall in Boyle, Co. Roscommon, Saturdays 10am-2pm or in Carrick-on Shannon, Co. Leitrim, Thurdays 10am-2pm.

Delivery/Shipping costs depend on the weight of the order. However, as an introductionary offer we charge until the end of 2011 only € 7.00 for every order within Ireland.

Troubleshooting - You must allow cookies to buy online. If this function is disabled in your browser we are not able to gather the necessary information about your online shopping. In this case you can order by e-mail (info@theirishteacompany.ie.). Should you encounter problems with the website itself (bugs, invalid links or just strange behaviour) please mail to webmaster@theirishteacompany.ie. Please always state your problem, your Internet browser and the operating system.

Receiving Your Order - On receipt of your order please check the packaging and contents carefully. Please keep any original packaging that the products are supplied in, in case you need to return the product. If you have any problems with your delivery or goods you must notify us within 7 working days of receiving your order.